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FAQ

COVID-19

During COVID-19 and for at least all of 2020 we have some extra policies in place:

1.) If at any point you have to change or cancel your booking, we will allow that without any extra fee or will give you a full refund.

2.) We reserve the right to cancel your booking at any time if we feel necessary due to the pandemic or anything related to it.

For more info on how we handle COVID-19 during your stay, please read our terms & condition.

What is the minimum stay?

The minimum stay is 7 nights, but we do offer pretty big discounts for longer stays. We offer a 20% discount for monthly stays and an additional discount for 3-months stays.  

Can I come just for cowork?

Yes, you can first try the daily pass at 20€, then if you are convinced we offer the monthly pass at 195€ or the yearly pass at 1777€. This offer is more dedicated for digital nomads, remote workers, and entrepreneurs who wish to have access all-year-long to our community & place!

As our space is quite new, it is still under transformation to ensure the best coworking experience, but if you need anything special for your stay just let us know!

What are the prices and what’s included?

Prices vary by length of stay and by an occupation of 1 or 2 guests. Check out our rooms for actual prices. Included in the price are cleaning, 24/7 use of the workspace and common areas, unlimited coffee and tea, and some activities. Some bedrooms have their own private bathroom and most of the other rooms share a bathroom with 1 other room (up to 2 guests max). In case you are looking for a bigger space we also have a Master ensuite which is not in our rooms list, just contact us if you are interested.

Also, we may offer reduced accommodation for work exchange, depending on what support we are looking for at the moment for our coliving vs bedrooms availabilities! just contact us if you may be interested!  

What are the people staying at Lucky Paradise like?

Most people at Lucky Paradise stay for an average of 6 weeks, although we have guests living for as long as a few months, or as short as 7 days. Guests are working professionals such as digital nomads, freelancers, entrepreneurs with an adventurous soul, looking to connect and share with others! Lucky Paradise coliving is not a party place, but guests are overall very social and like to meet other digital nomads and locals. For the nice event, digital nomads BBQ, retreats.. we have a second Villa dedicated for that purpose as we are linked with the other digital nomads network on the Mallorca island 🙂

What is your cancellation policy?

Our policy allows plenty of flexibility and makes it easy for you to travel and make plans on the way. Notify us 7 days prior to your departure and travel on! In response to the COVID-19, we are changing our cancellation policy for all new reservations to be fully refundable up until 24 hours prior to check-in.

For any other reason excluding the Covid-19 cases, the cancellation policy is the following: the deposit is not refundable, guests get a 100% refund if they cancel up to 90 days before move-in, 50% if they cancel up to 7 days before, and non-refundable after the check-in date. Check our terms & conditions for more info.

Is there a kitchen I can use?

Yes there is. We have 2 fully equipped kitchen that can be used by all guests.

Is there is a gym

At Lucky Paradise we use our garden and terraces for the gym, we have basic weights, and we also do fitness sessions without weights twice a week in the garden or at the beach with our guests.

Can I bring children?

Because of the work environment, Lucky Paradise is not ideal for children. But, if you would like to visit us with children, please contact us so we can chat about the possibilities. 

Can I bring pets? 

To make sure we don’t bring any risks for allergies, we don’t allow pets at Lucky Paradise.

How does payment work? 

You pay 50% when you make your booking online. The other 50% along with other extra’s like consumptions are paid during your stay.

What do you mean by coliving?

Coliving exists in several forms all over the world where people live together. At Lucky Paradise this means that people come to stay temporarily to live, work, and meet others. Because we mostly offer private rooms, Nine offers a combination of privacy and community. 

Why are you based in Palma Nova, at the south-west of the capital Palma de Mallorca? 

We love the capital Palma de Mallorca but it’s quiet nosy all year long, and the beach is not the best place to be on the Island! For Lucky Paradise we wanted to choose the perfect work environment for our guests, and also the perfect location not far from an amazing beach to ensure being disconnected after-work and raise your productivity. That is why we decided to choose Palma Nova city, which is located in the Mallorca natural environment, next to the beach and the mountains, not far away from the capital, and also offers a social and nightlife environment all-over the year!

How do I get to Lucky Paradise from the airport?

Your arrival: find your way easy as 1-2-3!

1-
WELCOME TO MALLORCA!!!
Take a big breath, you just arrived in the Balearic Islands,
you will arrive soon in Lucky Paradise Coliving to have your next remote work experience!!!

Now, get out of the airport and cross the parking area, follow the indications or pictograms such as “BUS” or just ask if you have a doubt, you’re in Spain nobody will bite you, most people are friendly, especially on the Island 🙂

2-
Take the A11 direct bus.
Price: 5.50€
In a few stops you will be at Palma Nova, in Lucky Paradise Coliving located just next to the beach!
STOP: PALMANOVA

“Plaça passeig de la Mar” (11028) or
“Oficina d’Informació Turística” (11030)

3-
Walk to our coliving
It’s only 5min from the bus stop to Lucky Paradise coliving.
It’s around …500 meters only and you’ll be Home!
Once you have “Paradise place” and the beach behind you (Passeig Mar, 17, Palma Nova) take the Carrer Jaume I in front of you, then the first right you will be at Lucky Paradise Coliving!
Just text or call us so that we can welcome you!

Address:
https://goo.gl/maps/B44dcEqjcSHSRyYT6
Lucky Paradise, Villa Oleander, Carrer Germans Moncada, 23

Don’t like public transport?
We are 20 minutes far away from the airport by car.
Book a transfer with us for 30€!

Car rental.

Renting cars has never been as easy as in Mallorca Island. If you’re not a very experienced driver, consider getting an automatic vehicle, since there are plenty of curvy roads in the mountains once you get out of the city. We have 2-3 places available in our private parking if you want to park your care inside! Tips: compare online car rentals on Mallorca and double-check the reviews for the one you want to book. We advise you to take travel insurance that covers car rentals so that you don’t have to pay the additional costs at the rental agency. 

Can I get food at Lucky Paradise? 

We can’t offer food and beverage in our services as it’s forbidden if you don’t have the proper license on Mallorca Island, but we do a weekly lunch out of the coliving and a local breakfast where we shared all expenses with our guests. We do organize family dinners and on Saturday or Sunday, we host the rooftop BBQ. The communal kitchen is fully equipped can be used by everyone. A few minutes walk from Lucky Paradise Coliving you find a big supermarket and lots of cafes and restaurants.

What activities do you offer and which are included? 

At Lucky Paradise we try to organize activities to bond with other guests, explore the island or just have some fun together. Some activities are for free, like daily morning or sunset meditation, fitness, our Sunday bbq and hikes to the beach. For others you have to pay, like excursions, breakfast and family dinners. Some are organized by us, others by a third party. We also invite guests to organize activities and events and are willing to help where possible. Do you have a more serious idea, like hosting a workshop or class, please contact us so we can help you. 

What currency do they use in Mallorca? 

Euro! 

What’s the weather like in Mallorca? 

Mallorca has good weather year-round, with around 300 days of sunshine per year. Palma the capital also has been mentioned as “one of the Best Places to Live in the World”, according to the Sunday Times. It considers Palma de Mallorca like that because “it has everything”. The newspaper highlighted the “exceptional climate” and cultural weight of the old town of “one of the most picturesque Spanish” with beaches in urban surroundings.

In winter temperatures during the day vary around 18 degrees and in summer from 24 to 30 degrees. The biggest difference is the cooler nights in the winter, where you definitely need a good hoody at night.

What’s the internet like at Lucky Paradise? 

Well of course we made sure that is the absolute best. We have fast wifi and wifi extenders, and we also have a second line for backup. So no worries. 

Do I need a car?

A car can definitely be nice on the Island if you want to go to exclusive and non-accessible beaches or mountains but you can also do without. The south side of the island has an excellent bus system and taxis are not expensive. We have different bus lines located just next to Lucky Paradise coliving! You can also check here for timetables: https://www.tib.org/en/web/ctm/

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